55bmq Privacy Policy

This Privacy Policy describes how 55bmq ("the Platform", "we", "us") collects, stores, uses, and protects personal data from registered players in the Philippines. It also outlines the rights available to you as a data subject and how you can exercise them.

55bmq is committed to handling all personal data with care, transparency, and security. We collect only what we need, use it only for the purposes described here, and do not share it with parties outside the purposes outlined in this policy.

This policy applies to data collected through the 55bmq website, mobile platform, account registration process, identity verification procedures, customer support interactions, and payment processing. It does not cover third-party websites that may be linked to or from the platform.

55bmq collects personal data in the following categories:

We do not collect sensitive personal data beyond what is required for identity verification, fraud prevention, and regulatory compliance purposes. Financial data such as bank account numbers is used only to process transactions and is never stored in a format accessible to unauthorised parties.

The personal data collected by 55bmq is used for the following purposes:

• Account management — creating, maintaining, and securing your player account
• Identity verification — confirming your eligibility to use the platform including age, identity, and location
• Transaction processing — handling deposits and withdrawal requests in Philippine Peso
• Fraud prevention — detecting and preventing suspicious activity, unauthorised account access, and financial fraud
• Customer support — resolving account issues, disputes, and service inquiries
• Compliance — meeting obligations under applicable laws and regulations
• Platform improvement — analysing usage patterns to improve features, performance, and the overall player experience
• Communications — sending account notifications, OTPs, and updates related to your account or platform changes

55bmq does not use your personal data for third-party marketing, sell your data to advertisers, or share your data beyond what is described in Section 5 of this policy.

55bmq processes your personal data on the following legal grounds:

• Contractual necessity — processing required to fulfil the account agreement, including running your account, processing bets, and paying out winnings
• Legal obligation — processing required to comply with identity verification, anti-money laundering, and responsible gaming obligations
• Legitimate interests — processing for fraud prevention, security monitoring, platform improvement, and service communications where these interests are not overridden by your rights
• Consent — for any processing that is not covered by the above grounds, we will request your explicit consent and provide a clear way to withdraw it at any time

Where we rely on consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of prior processing. Withdrawing consent may affect your ability to use certain features of the platform.

55bmq does not sell your personal data. We share data only in the following circumstances:

• Payment processors — to process deposits and withdrawals via local bank transfers, GCash, Maya, and online banking services. These providers receive only the data necessary to complete the transaction.
• Identity verification services — third-party KYC providers used to verify the identity documents you submit during account verification
• Fraud prevention partners — services that help detect unusual account activity or financial fraud patterns
• Legal and regulatory authorities — where required by applicable law, court order, or regulatory directive
• Platform infrastructure providers — cloud hosting and technical service providers who process data on our behalf under contractual obligations to maintain the same data protection standards we apply

All third parties with whom we share data are required to process that data in accordance with applicable data protection standards and only for the specific purposes we have authorised. We do not permit third parties to use your data for their own commercial purposes.

55bmq retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

• Active account data is retained for the duration of your account with 55bmq and for a reasonable period after account closure to handle any outstanding transactions or disputes.
• KYC and identity verification documents are retained for the period required by anti-money laundering obligations applicable to online gaming platforms.
• Transaction records including deposit and withdrawal history are retained as required for financial record-keeping and regulatory compliance purposes.
• Usage and technical data is generally retained in aggregated or anonymised form after a standard retention period.

When data is no longer needed and retention is no longer required by law, it is securely deleted or anonymised in a way that prevents re-identification.

55bmq applies technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and the 55bmq platform
• OTP (one-time password) verification for account login and sensitive account actions
• Access controls that limit internal access to personal data to only those staff who need it to perform their duties
• Encrypted storage for sensitive data including identity documents and financial references
• Regular security reviews to identify and address potential vulnerabilities in the platform

While we implement strong security practices, no online platform can guarantee absolute security. If you have reason to believe your 55bmq account has been accessed without your authorisation, contact our support team immediately at [email protected].

55bmq uses cookies and similar tracking technologies to support the operation of the platform. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies — required for the platform to function, including maintaining your logged-in session and remembering your security settings. These cannot be disabled.
• Performance cookies — collect anonymised data about how the platform is used, such as pages visited and load times, to help us improve performance.
• Preference cookies — remember settings you have selected, such as language and display preferences.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 55bmq platform, including session persistence and performance features.

As a registered player, you have the following rights in relation to your personal data held by 55bmq:

To exercise any of these rights, contact us at [email protected] with your registered account details. We will verify your identity before processing any data request. We aim to respond to all verified requests within a reasonable period.

The 55bmq platform is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21.

Age verification is conducted during the registration process and again as part of KYC verification before a player's first withdrawal. If we discover that personal data has been collected from an individual who does not meet the minimum age requirement, that account will be closed and the data deleted in accordance with our retention policy.

If you believe a minor has registered on 55bmq, please notify us at [email protected] so we can investigate and take appropriate action promptly.

55bmq may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data processing practices. Material changes will be communicated to registered players via email or an in-platform notification before they take effect.

The most current version of this Privacy Policy is always available on this page and is marked with the date it was last updated. We encourage you to review this page periodically. Your continued use of the 55bmq platform after any updates to this policy constitutes acceptance of the revised terms.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal data is being handled, please get in touch:

We aim to respond to all privacy-related inquiries within 3 business days. For urgent account security matters, our team is available immediately via the support contact above.